Tuesday, October 18, 2011

Cell Phone Companies Pledge to Warn Before they Charge You

Cell phone companies pledged Monday that they will soon warn customers who were getting close to their monthly usage limits.  The warnings will help customers avoid costly over-usage fees. 

Some cellular companies like AT&T and Verizon already have warning systems for their data plans.  But wireless association CTIA is now promising that a formal advisory system for all carriers for data, calling and text is in the works.


For the time being, cellular customers should keep track of their own monthly usage.  It's expected to take up to two years to fully implement the warning system.

In Monday's announcement, the FCC and CTIA credited the publishers of Consumer Reports for raising awareness of the issue.  A Consumer Reports article on avoiding cell phone overage charges is available here.

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